Thursday, April 26, 2012

How to Manage a Business Travel Tender

Stage1

First, undertake an analysis of your current business travel purchasing. Expect to make savings of between 5%-10%. Additionally, look at ways of making improvements to processes and procedures. A travel tender review is a great opportunity to instigate change.

Your recommendations should be written into a "Business Case" for undertaking a travel tender.

Stage 2

Prepare a supplier prequalification document containing the recommendations made in stage 1. This will save you time as it eliminates the business travel suppliers who are not suited to servicing your travel tender requirements.

Most travel suppliers will extol their capabilities whilst ignoring the risks to the business travel buyer. The prequalification stage helps to mitigate your risk.

Stage 3, involves the design of the main business travel tender document. It must cover financial and service aspects. Most business travel suppliers or travel management companies (TMC's) offer similar services.

You want only the best fit for your own company requirements. This could be a global travel management company or a smaller niche operator. There is not a one size fits all approach and only by asking insightful and revealing questions will you confidently source a supplier best suited for your needs.

Stage 4

The evaluation of a travel tender requires in-depth analysis and we recommend you use a weighting system. The weighting helps to remove any subjectivity and represents the value and importance to your own company needs.

The evaluation is supported with a final report highlighting the key differentiators from travel suppliers. The entire process is transparent and can be verified for auditing purposes.

Stage 5, focuses on the negotiation of contract terms and conditions, designing a service level agreement containing key performance indicators, and helping with final implementation.

In Summary

The above is a simplified version of a business travel tender project plan. It can be undertaken in a few short months. Using this structure will ensure that travel tender projects are delivered on time and within budget.

If you're thinking about tendering your travel account, we can help you by either undertaking the entire project for you or coaching you through the process.

If you would like to discuss how the process works in greater detail then why not get in contact with us. You'll find our contact details at the bottom of the page.

Alternatively, if you're only thinking about a business travel tender and it's still some way off, why not subscribe to receive our free report "Planning a Successful Business Travel Agreement".


Monday, April 23, 2012

New York City Business Travel Destination Guide

New York is a city that truly has something for everyone. The diverse residents from around the globe make New York unlike any other city in the world. A major destination for business travel, New York is home to countless businesses and is a world economic capital. When traveling to New York City, business travelers are often surprised by the high cost - including meals, hotels and transportation. Some corporate per diems are not high enough to cover expenses.

Transportation

Airports Serving New York City

There are three airports that you can use when traveling to New York City - John F. Kennedy International Airport (JFK), La Guardia (LGA) and Newark Liberty International Airport (EWR). JFK, the largest of the three airports, began service in 1948 and has since grown to five times it original size. Located just 15 miles from downtown Manhattan, transportation options range from public transportation to taxis and hired cars.

La Guardia is smaller than JFK, servicing about half the number of passengers as JFK. It is located closer to downtown Manhattan than JFK, just 8 miles. Transportation options include public bus service from the airport to all areas of the city, bus service to Grand Central Station and Penn Station via the New York Airport Express Bus and as always, taxis and hired cars are available.

The Newark Liberty International Airport (EWR), across the Hudson river in New Jersey about 16 miles from midtown Manhattan is also a good option for business travelers. Currently, Newark airport is undergoing a five year renovation project to its B terminal.

Taking the Train to New York City

For East Coast business travelers, New York City is easily accessible by taking the train. Amtrak offers several routes that travel between New York City and numerous East Coast cities.

The Acela Express train runs from Washington, DC to Boston, with stops in Philadelphia and New York City. Business travelers will find the Acela has amenities not offered on other trains, and travels at speeds up to 150 miles per hour. You will get to your destination sooner than the other trains, but a ticket on the Acela comes at a premium cost.

Getting Around the City

New York City is known for its hectic traffic - but don't worry, getting around is not as hard as it may look. Taxis and the metro are the primary forms of transportation for business travelers.

When getting around or asking for directions, all you need to remember is compass directions and have the right vocabulary. "Uptown" is when you are heading north towards higher numbered streets while "downtown" is when you are traveling south. You will go to the "East Side" or "West Side" when you are crossing the island. And be aware of building numbers which often don't follow logical patterns.

What to See

If you are lucky enough to have some free time while traveling to New York City, you will find you have endless options to keep you entertained. Known as the city that never sleeps, there is always something to do in New York no matter the time. Home to many world famous attractions such as the Statue of Liberty, Times Square, the Empire State and Chrysler buildings and over 20,000 restaurants and 150 museums, you will never run out of something to do while visiting this exciting city.

Safe Harbors Travel Group is shaping a new age of business travel management. Safe Harbors’ expertise in business travel, global travel infrastructure, vendor management, expense and accountability reporting and travel information systems is helping clients achieve their business goals with a higher return-on-travel-investment. Headquartered in Baltimore, Safe Harbors provides global travel management to more than 100 corporate clients.


Sunday, April 22, 2012

How to Shop for the Best Luggage for Business Travel

When it comes to picking the ideal luggage for business travel, there are many options ranging from different prices, colors, materials, and styles. However, there is nothing more disappointing than the experience of getting cheap bags that will only last through a few trips. Buying luggage with your vacation in mind is not the only think to consider before going shopping.

So you are a business traveler and as part of your job are required to travel on a regular basis. If this sounds like you then you are in need of some great Samsonite luggage to protect your personal belongings as you travel. Most business travelers are always in a hurry so they don't really have time to pack several bags and check them at the airport. Instead, business travelers need luggage that will hold all of their necessary belongings yet still are compact enough to be a carry on. Fortunately, there are a variety of Samsonite luggage pieces that are designed with the business traveler in mind.

For example, a hanging bag that is perfect for a suit or two that may then be rolled over to form a small carry on is just one of the options that business travelers may take advantage of. This bag may be packed with the business man or woman's essentials and then carried on the plane so when the plane land the individual simply needs to get off the plane and head to their final destination without wasting any time stopping off and waiting for their checked luggage. The following tips will help business traveler buy the best luggage.

Tip #1 Carry On

Business travelers must ensure that the luggage they buy may be carried on. So be sure to follow the size guidelines offered by the airlines so you know what you are buying will fit in the overhead compartment. You will be relieved when your flight lands late and you can take off running without having to wait the extra half hour or so for your luggage.

Tip #2 Compartments

Having plenty of compartments is another important tip for business travelers. When there are multiple compartments that means all items will be packed safely without concern for one's shaving cream exploding onto one's business suit.

Tip #3 Wheels

Business travelers do a lot of traveling, boarding planes, and plenty of waling. As a result it is important for business travelers to have luggage with wheels to make it easier to get around the airports, hotels, and the like.


Saturday, April 21, 2012

Business Travel News

As a frequent business traveler, you must stay abreast of the latest business travel news. For example, a new flight company may have entered your area and may be offering attractive travel packages with cheaper airfares or better travel facilities. If you do not know about this new travel service, you may be losing a lot in terms of airfares and travel facilities. Perhaps the pilots of the airline you are traveling by go on strike the very day you have planned to board the plane. How you wish you had known it beforehand!

Business travel news also includes your awareness of the geographical situation and latest weather report of your destination. You may be traveling from a tropical country and you are suddenly required to travel to some destination which remains covered with ice and snow with strong cold winds howling all the year round. Now suppose you carry nothing but some light clothes in your suitcase; your predicament can now better be imagined than described.

Keep in mind the language spoken in your destination country. It may not be an English speaking country. So you need to make arrangement for a guide or an interpreter to take you around the city.

The place you may be traveling to may be infested with criminals and pickpockets. The fraudulent misuse of credit card information is widely prevalent in China. So you may have to pay heavily for being ignorant about the law and order situation in such countries.

Again, you are not allowed to drive a car in China even if you have a driver's license in your own country. You therefore cannot hire a car in China to drive it yourself like you can do in many European countries or America.

Finally, the Internet is a great source for the latest news, which it provides by the hour.


Friday, April 20, 2012

China Business Travel

The Chinese dragon has not only woken up but is also moving aggressively to dominate the world business economy. With its annual GDP growth exceeding 9%, China has suddenly become the business destination of the mighty and rich multinational business corporations. China offers great business opportunities to a large variety of businessmen and therefore business travel to China is a must for every business executive.

Although China offers great business promise, there are certain factors you need to keep in mind before planning a business trip to China. While traveling through China, you may have to face the language barrier in communicating with the Chinese - starting with the cab driver to the hotel manager and ending up with your counterparts in your business. English, though the lingua franca of the world, is usually neither spoken nor understood in China.

Beijing, Xi'an, Shanghai and Guangzhou are the main business destinations - besides numberless other smaller places. It is therefore advisable to contact a travel agency that specializes in China tours in these cities, and book a suitable hotel for you as per your budget.

The first important item to deal with is the language problems. For that you need an English-speaking guide as soon as you land in China. You should make sure that your travel agency provides you an English speaking cab driver who will be the first man to meet you as you step out of the airport. A non-speaker of Chinese cannot move about China without a guide. Therefore you need a guide who has thorough knowledge of the topography of the area you are visiting and can fluently communicate with you in English. You must ensure that the guide you get is professionally trained and certified by the China Travel Administration.

Two more pointers: first, protect your credit card from fraudulent activity, which is widely prevalent in China. Second, you must be aware that you cannot drive a car in China even if you are a licensed driver in your country. So you have to rent a car along with a driver for travel around the city.


Wednesday, April 18, 2012

Travel Agents Can Help With Your Business Travel

Business travelers are constantly on the move. They always have to be in front of time in order to built contracts with other businesses and other colleagues or executives. Still, if an individual is a business person and requires an alteration in his plans, why not attempt to merge business with relaxation? To make this possible, you will need to get in touch with a travel agent.

You should contact a travel agent for planning a business trip that is void of any hassles. Make sure that business travelers will get all important information from the travel agency. They should also give them detailed information regarding business travel so that your requirements will be satisfied while traveling.

Making contact with a travel agent will ensure that you have an enjoyable business trip since you can work on your own agenda so that you can have a great time while traveling on business. Gone are the days when a person has no time for enjoyment while on a business trip. People used to be more engaged in conferences and meetings which would keep him from going on any outings. Working with a travel agent can help you put breaks in between your hectic business schedule. For example, if a person has a free afternoon, their agent can suggest an area that they must see in the city which you would take pleasure in.

Working with a travel agent also saves time as they can arrange for special car service. Having a car is a big benefit for business travelers who have to go from one place to another, as well as for those who do not want to go through the disturbance of using public transportation or taxi cabs. If an individual has his own car and driver, then it is easy for them to manage business more capably. However, for those who wish to rent a vehicle, they can ask their travel agent to organize this for them. Businessmen can also ask for vehicles with GPS systems so that they will not get lost. These can all be prearranged by travel agents for their ease and satisfaction.

Also, if people are bored with the common room service or hotel restaurant food, they can ask their agent for ideas regarding the best place to have dinner and a few drinks in the city where they plan to visit. If you are unhappy with the customary business hotels where you would generally stay, travel agents can find other lodgings that are as classy but would have a different atmosphere.

Receiving help from a travel agent is a wise choice that every businessman should look into, mostly if they would like to inject some enthusiasm into their customary business tours. And it's rightly said that, all work and no play makes you a dull person!


Monday, April 16, 2012

How the Killing of Osama Bin Laden Will Affect Business Travel

Introduction

The death of Osama Bin Laden does not conclude the global threat of terrorism but in many instances it will trigger a new wave or business travel threats. If you want to know more on how the killing of Osama Bin Laden will affect business travel then you need to read this article. This article will identify the major delays, disruptions, risks and threats to business travel as a result of this high profile leader's death. By the end of the article you will know the key issues affecting business travel as a result and be able to identify the primary areas for travel planning and risk management focus.

Bin Laden's Death

The death of Osama will no more signal the collapse and conclusion of global terrorist events than if the CEO or chairman of a major multi-national were to die also. Global and local terrorism threats are made up of networks, many redundant and independent of any one single point of leadership. Standing Armies, Air Forces and Navies are also constructed along such lines. Would the death of a General bring an Army to a halt? Not likely. Therefore, while being a major news and emotional event for many it will have little to no effect on the command and control of sympathetic terrorist groups. It will embolden some to act, rally to the cause and even further elevate Bin Laden as an icon for their actions, much the same as Che Guevara has evolved as the face of freedom fighters the world over.

Terrorism

Terrorism remains a minor threat to business travel based on the volume of travel and those affected. The responsibility and duty to combat such a threat still remains within the government realm and not that of corporate entities although they do need to be aware of developments and capabilities for local governments to combat or prevent attacks to ensure their travellers do not become targets or affected. Business travellers will still be more likely to be affected by delays, disruptions and threats from more routine and frequent issues such as motor vehicle accidents, illness, airline disputes and bad weather.

The Real Threat to Business Travel

The real threat to business travellers in the wake of the death of Bin Laden will be the subsequent response by the global aviation security and government intelligence agencies. Most will view this result as a success but also be immediately focused on the potential for reprisal. Many individuals and groups are already in the advanced stages of planned attacks but others may rush to action and attack in support of Al Qaeda or Islamic extremists. Their single-minded attention on these issues will result in greater inconsistencies, delays and threats to business travellers.

Airport Security

Airports will become even more unpredictable as to what and how security measures are implemented and changes are all but guaranteed. These changes will further disrupt the efficiency and flow of check-in, boarding, screening, arrivals and departures. However, the effects and approach will not be universal nor predictable to the average traveller and delays, disruptions and missed flights will results and further impact the effectiveness and efficiency of business travel. Company risk and security managers may also be on a hair-trigger and cease, suspend or defer business travel until they get "more information" on the situation, further compounding the issue. If history is any indication, any minor or major incident in the coming weeks and months will result in knee-jerk security treatment solutions that impact more travellers than it prevents terrorists.

Affected Demographics

Profiling and heightened security measures will be applied to specific ethnic groups, nationalities and those traveling through identified travel corridors. Once again this will be inaccurate, inconsistent and opaque to the majority of travellers who will suffer the wider effects and possibly even personal effects of such changes. Those traveling from the Middle East, of Pakistani ethnicity, Muslims, single males, those with beards, women in burkas, travellers with no check-in luggage, those paying by cash or even those that "act funny" at the airport will all draw the attention of someone who is looking at reasons why someone poses a threat or could jeopardize air safety and security, therefore requires interception.

Conclusion

The world is no safer or riskier than it was the day before Osama Bin Laden was killed. The subsequent actions and reactions following his death however will impact the landscape in which business travellers journey through. Hopefully it will be short-term but should we see the slightest hint of threat or reports from the government agencies then we are all likely to be subjected to greater delay, disruption and risk due to this relatively low level threat. Osama's death will not signify the end of terrorism, business travellers need to remember there is continued and greater threat from the more routine, airport security will have it's ups and down in the coming weeks/months and the color of your skin, accent, religion and point of origin will all play a role on how you are viewed by the various security agencies.

While this event should not have had any major impact upon business travel, in reality it will. Now you know what the real threats are, you should prepare yourself and your travellers for the road ahead to ensure they continue to remain productive, efficient and safe during the course of their various business travel demands.